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FAQ-Frequently asked Questions

SweetHeARTed

We are a small BouTEEque with BIG hopes and dreams

Please see answers to Frequently Asked Questions

 

Do you offer Returns?

What about Refunds?

Our items are handmade & Made to order

We will honor returns if there has been a flaw/mistake on our part.

Refunds will be issued once item(s) are returned.

Please contact us with any questions/concerns.

contact@sweethearted.com

 

Do you offer Exchanges?

At this time we are not able to offer exchanges for ordering the wrong size.

If an item arrives flawed we will exchange the item.

Our handmade items are limited quantity and inventory varies

Our items are handmade & Made to order.

If ordering apparel please be sure to reference the given information relative to sizing

We recommend ordering a size up if you are not sure

We can not exchange apparel due to ordering incorrect size due to the handmade & made to order process.

Please contact us with any questions/concerns.

contact@sweethearted.com

 

What are your recommendations for apparel sizing?

Online ordering can get tricky especially in relation to clothing

We know that all (sizes are not necessarily created equal)

Often times you can purchase 3 shirts that are all the same size (large) but they fit very differently

When ordering apparel please be sure to reference the given information relative to sizing

We recommend ordering a size up if you are not sure

At this time we can not exchange or offer a refund due to the ordering of the wrong size due to the handmade & made to order process.

 

Do you offer items in bulk?

We offer bulk orders and rates on specific items.

Please contact us at contact@sweethearted.com for inquiries.

 

When will I receive my goods?

Due to the handmade and made to order process, time is needed to create items. We will ship out 5 business days after order unless otherwise noted when ordering as various items may take more time.

Please contact us with any questions/concerns.

contact@sweethearted.com

 

 

Can SweetHeARTed's designs/creations be used for my own personal or commercial use?

No, SweetHeARTed's designs are exclusive, original and are the sole intellectual property of Artist Angela Christina, Owner & Creator of SweetHeARTed and are protected under the United States and International Copyright laws. Images/artwork may not be reproduced, copied, transmitted or manipulated.